Shipping Policy
We currently offer three shipping options:
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USPS: Express Mail |
Flat Rate |
$35.00 |
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USPS: Priority Mail |
Flat Rate |
$10.95 |
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USPS: Priority Mail International |
Flat Rate |
$24.95 |
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All shipments to continental U.S. customers will be shipped via USPS Priority Mail or Express Mail.
International orders will be shipped via USPS Priority Mail International . Delivery may take, on average, 3 days to 2 weeks once the order has left our distribution center. You must be prepared to pay any extra duties or taxes upon delivery.
Shipping times may vary when shipping to remote locations.
The times given above reflect the time it takes the shipping agency to deliver the package and do not account for processing time. We strive to ship all orders within 24 hours.
General Returns Policy
You may return your Newport Nutritionals 03 Balance Brain Repair Formula(s) within 15 days of delivery for a full refund. Returned items are refunded at the original purchase price, plus applicable sales tax, less any shipping fees, in the original method of payment.
You should expect to receive your refund within four weeks of its return to us. However, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail, if possible, of your refund once we've received and processed the returned item.
Packing & Sending Your Return
- You can pack and send your return to us in just a few simple steps.
- Pack the items along with the packing slip (the receipt included in the box with your items) securely in a box. You can use the box the item arrived in or another box, if you prefer.
- Take the package to a post office or shipping center.
- Make sure to keep a copy of the tracking number.
- Affix their shipping label to the outside of the box.
Packing & Sending Your Return (be sure to include the original packing slip in the box), and ship the order to:
Newport Nutritionals Returns 660 Newport Center Drive, #700
Newport Beach, CA 92660
Exchanges
If you received a faulty or damaged item and need to exchange it for the same item, please follow the same instructions as outlined in our General Returns Policy. Please make sure to note on the return shipping label that this is an exchange and include the damaged product with your return and the reason why you are returning the unopened product.
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